1. The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. This "Key Facts" page reproduces the content of our Initial Disclosure Document (IDD) "Key Facts about our services and costs" which has been designed by the FSA for us to give to consumers considering buying certain financial products. We will supply you with the IDD when you contact us. You will need to read this important document. It explains the service you are being offered and how you will pay for it.
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2. Whose products do we offer?
Insurance
We offer products from a range of insurers for Life and Critical Illness cover, Mortgage Payment Protection and Buildings and Contents cover.
Mortgages
We offer mortgages from the whole market.
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3. Which service will we provide you with?
Insurance
We will advise and make a recommendation for you after we have assessed your needs for Level Term, Decreasing Term, annual and Bi-annual.
Mortgages
We will advise and make a recommendation for you after we have assessed your needs.
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4. What will you have to pay us for our services?
Insurance
No Fee.
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
Mortgages
A fee of £495.00 payable on receipt of a mortgage offer. We will also be paid commission by the lender.
You will receive a key facts illustration when considering a particular mortgage which will tell you about any fees relating to it.
Refund of fees
If we charge you a fee, and your mortgage does not go ahead, you will receive:
No refund.
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5. Who regulates us?
Mortgage Market Ltd , Sawood House, Sawood, Oxenhope, West Yorkshire, BD22 9SP is authorised and regulated by the Financial Services Authority. Our FSA Register number is 305559.
Our permitted business is advising on and arranging mortgages and non-investment insurance business.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.
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6. What to do if you have a complaint
If you wish to register a complaint, please contact us:
...in writing Write to:
Mortgage Market Ltd , Complaints Department, Sawood House, Sawood, Oxenhope, West Yorkshire, BD22 9SP
...by phone Telephone:
01535 640079
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
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7. Are we covered by the Financial Services Compensation Scheme (FSCS
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance
Insurance advising and arranging is covered for 90% without any upper limit.
or
For complusory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit
Mortgages
Mortgage advising and arranging is covered up to a maximum of £50,000
Further information about the compensation scheme arrangements is available from the FSCS.
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